Best-in-class security guard services. Our officers are making the world a safer & friendlier place.

PROFESSIONAL SECURITY GUARD SERVICES FOR YOUR SAFETY

A HIGHER STANDARD OF PROTECTION


At PalAmerican, we treat every client as a partner — not a number. We understand that each facility is unique in its security needs, and our strategic staffing model ensures that you receive a specialized security service plan that’s specific to your site’s requirements.


Further, our security guards are supported through industry-leading training and an outstanding supervisory structure. We believe the success of our officers results in success for your facility, and nothing is more important than that.

Two security guards are standing next to each other in front of a large window.
Two security guards are walking down a sidewalk.

PROACTIVE SECURITY GUARDS


PalAmerican provides complete turnkey security solutions with security guards who are trained to perform at the highest level. Through our industry-leading selection process and highly-advanced, specialized training, PalAmerican has the highest client retention rate in the industry.


Daily duties and functions are carried out diligently and at the client and site supervisor’s discretion. Our security guard services include:

  • Preventative Patrol
  • Video surveillance monitoring & dispatch service
  • Parking enforcement
  • Incident response & reporting
  • First aid & safety
  • Wayfinding & customer service

PATROL TECHNIQUES AND PROCEDURES


Our security guards are equipped to conduct various types of patrols and understand the different advantages and disadvantages of these methods. We believe in teaching our officers customer service techniques (a hands-off approach) to challenge persons found in restricted areas and ensure all safety and security measures are maintained.

A man in a yellow jacket is standing in front of a black suv.
A man in a blue shirt and black vest is standing in front of a parking lot.

OUR TRAINING PRODUCES RESULTS


Our security guards receive the best training as standard when they’re hired on. We’re known for providing superior training that covers a variety of areas, including customer service, communication and defense tactics. Training increases our team’s competence and confidence. Guards who are well-equipped to do their jobs make better decisions — a strategy that significantly reduces turnover and is proven to reduce incidents and mitigate risk.



DOCUMENTATION & REPORTING


Proper documentation and incident reporting are crucial to the safety and security of your staff and property. Our security guards undertake training that addresses the written communication skills necessary for providing outstanding customer service in the security industry, and at your site.


In addition, your managers will receive activity summary reports and real-time incident notification so they’re always aware of activity within their portfolio. In certain cases, we also set escalation notification processes triggered by specific events.

A police officer is standing in a field writing on a piece of paper.